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We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, and eligible merchandise. Used merchandise cannot be returned.

Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received.

All Handbags, Bags and Backpacks must be returned with original dust bags.  All Shoes must be returned with the original shoe boxes.  All articles of clothes must have the original tags attached.

Merchandise must be returned within 30 days of receipt of merchandise.

Please allow 7-10 days for processing of your return.

If you wish to exchange your item for a different size, please contact us for exchange instructions. 

If you use the Prepaid label you can receive up on request, a $9.95 return shipping charge will be deducted from your refund. If you prefer not to use the Prepaid Label

please ship the item prepaid and insured to

Kotore - Returns

320 Roebling Street

Brooklyn, NY 11211